Programme Terms and Conditions apply.

The Digital Partner Programme is only available to active Authorised Dermalogica Stockists, who have an account in good standing. We reserve the right to refuse to pay commission and withdraw an affiliate from the scheme without notice.

Digital partners are not permitted to sign up to the Dermalogica customer loyalty programme, if points are accrued they will not be honoured

Commission rate is subject to review. Commission payments of £20 and above will be paid monthly, by credit either to your Dermalogica account or to the PayPal account used at sign up. 

Commission via PayPal will only be paid if a valid PayPal email address is entered at registration 

Commission payable is 30% of the net sales value

Cookie retention period 365 days. Email attribution 365 days from the last conversion date. 

Whilst we do everything possible to ensure the conversion from your customer is tracked, there may be occasions when the tracking does not work. This is due to the ever changing technological landscape and customers behaviour when purchasing online. If you identify a missing conversion, please reach out to the Digital Partner team who will assist. 

We are serious about Data Protection and take great care to ensure we process your personal data properly to maintain your

trust and confidence. For further information please see our Privacy Notice

#yourdataisyours

EEA
Notices and Policies

We know
that you care about your personal data and how it is used, and we want you
to trust that Dermalogica uses your personal data
carefully. This Privacy Notice will help you understand what personal data we
collect, why we collect it and what we do with it.

As you
read our Notice, please keep in mind that it applies to Dermalogica as defined
below.

Please
take a moment to familiarise yourself with our privacy practices and let us
know if you have any questions by sending us an email to [email protected]

We have
tried to keep this Notice as simple as possible, but if you’re not familiar
with terms, such as cookies, IP addresses, and browsers, then please read about
these key terms first.

You have
the right to object to certain uses of your personal data
including the use of your personal data for direct marketing. See what
are your rights and how you can exercise them view section
below titled "What are your rights".

Contents

• 
  
• Who is collecting it?
  
• What personal data is being
  collected?
  
  • 
    
  • Ways in which we collect
    your personal data
    
  • When and why we collect
    "special categories of personal data"
    
  • How do we protect
    children’s privacy?
    
  
  
• What purpose do we use your
  data for?
  
  • 
    
  • Profiling
    
  • Automated decision-making
    
  
  
• Who will it be shared with?
  
  • 
    
  • International data
    transfers
    
  
  
• How do we protect your
  personal data?
  
• How long do we keep your
  personal data for?
  
• What are your rights?
  
• How do you contact
  Dermalogica?
  
• How do we keep this notice
  up to date?
  
  • 
    
  • Additional Privacy Terms or
    Notices
    
  
  

Who
is collecting it?

Any personal
data provided to or collected by Dermalogica is controlled by one or more of
Dermalogica (UK) Limited, Dermalogica GMBH, UPD Italia S.r.l. and/or
Dermalogica LLC and any company directly or indirectly owned and/or controlled
by Dermalogica LLC and its related companies that you are interacting with or
have a business relationship with (hereinafter referred to as “Dermalogica
Group” further details of which can be found here (the data controller(s)).

This
Privacy Notice applies to personal data collected by the Dermalogica Group in
connection with the services and products we offer. Find out more about us
at www.dermalogica.com

This
Privacy Notice also applies to the Dermalogica Group’s marketing content,
including offers and advertisements for the Dermalogica Group products and
services, which we (or a service provider acting on our behalf) send to you
on third-party websites, platforms and applications based on your
site usage information. These third-party websites generally have their own
Privacy Notice and Terms and Conditions. We encourage you to read them before
using those websites.

What
personal data is being collected?

Personal data means any information that can be used to
identify directly or indirectly a specific individual.

You
are not required to provide the Dermalogica Group the personal
data that we request, but if you choose not to do so, we may not be able to provide
you with our products or services, or with a high quality of service or respond
to any queries you may have.

We may
collect personal data from a variety of sources. This includes:

• 
  
• Personal data you give us directly,
  
• Personal data we collect automatically, and
  
• Personal data we collect from other sources.
  

Read
more…

Personal data means any information that can be used to
identify directly or indirectly a specific individual. This definition includes
personal data collected offline (including when you speak to us by phone),
direct marketing campaigns, sweepstakes and competitions and online through our
websites, applications and branded pages on third-party platforms and
applications accessed or used through third-party platforms.

You may
be asked to provide your personal data when you are in contact with us. The
above-mentioned joint data controllers may share this personal data with
each other and use it in a manner consistent with this Privacy Notice. We may also combine it with other information to improve our products, services,
content, and advertising.

You
are not required to provide the Dermalogica Group the personal
data that we request, but if you choose not to do so, we may not be able to
provide you with our products or services, or with a high quality of service or
respond to any queries you may have.

Ways
in which we collect your personal data

We may
collect personal data from a variety of sources. This includes:

• 
  
• Personal data you give us directly. We collect data about how
  you use our services and products, such as the types of content you view
  or engage with, or the frequency and duration of your activities. We also
  collect personal data you provide us when you sign up for a marketing
  newsletter, complete a survey or register for an account to buy our
  products. In so doing, we may ask for personal data, such as your name,
  gender, date of birth, address, email address, telephone number or credit
  card details. Some members of the Dermalogica Group may collect "special categories of personal data" about you with your
  explicit consent. For more information on the special categories of data
  we collect and how we use it, please refer to the relevant section below.
  
• Personal data we collect automatically. We also receive and store
  certain types of personal data whenever you interact with us online. For
  example, we use cookies and tracking technologies (to find out more, see
  our privacy key terms to obtain personal data when your web browser
  accesses our websites or advertisements and other content served by or on
  behalf of the Dermalogica Group on other websites. Your personal data is
  also collected when you search, buy, post, participate in a contest or
  questionnaire or communicate with our customer service teams. Examples of
  the types of personal data we collect include IP address (to find out more
  see our privacy key terms, device ID, location data, computer and
  connection information such as browser type and version, time zone
  setting, browser plug-in types and versions, operating system, and purchase
  history – which the Dermalogica Group sometimes aggregates with similar information from other
  consumers. During some of your internet browsing on the Dermalogica
  Group’s websites we may also use software tools to measure and collect
  session information, including page response times, download errors,
  length of visits to certain pages, page interaction information, and
  methods used to browse away from the page. We may also collect technical
  information to help us identify your device for fraud prevention and
  diagnostic purposes.
  
• Personal data we collect from other sources. We collect personal data
  from other sources including our trusted partnerships with third-parties
  and where we operate the Dermalogica Group accounts on third-party
  platforms: For example, when you use the “like” functionality on Facebook
  or the +1 functionality on Google+. Additionally, we receive information
  about you and other visitors’ interactions with our advertising to measure
  whether our advertising is relevant and successful. We also collect
  information about you and your activities from a third-party when we
  jointly offer services or products, or from third-party data enrichment
  providers (to find out more see our privacy key terms who may deliver
  insights to the Dermalogica Group about the personal data we hold.
  

When
and why we collect "special categories of personal data"

Certain
categories of personal data, such as race, ethnicity, religion, health,
sexuality genetic or biometric data are classified as “special categories of
data” and benefit from additional protection under the European data protection
legislation.

We limit
the circumstances where we collect and process these special categories of
data.

The
Dermalogica Group sometimes collects data related to your health such as
allergies, pregnancy or skin type to send you tailored ads and relevant
promotions. The Dermalogica Group only collects and uses this personal data
where you have provided us with your consent for us to do so. In some
instances, you may have requested services or products that do not directly
involve the collection of any special categories of data, but may imply or
suggest your religion, health or other special categories of data.

To
illustrate circumstances where the Dermalogica Group collects and processes
special categories of data we have provided the following examples:

• 
  
• The Dermalogica Group
  collects data about your skin conditions, including through images of your
  face. We may also place cookies on the sign-up page which capture this
  information too. For more information on the Dermalogica Group’s profiling
  activities, please refer to the relevant section on profiling.
  
• Similarly, the Dermalogica
  Group may collect personal data related to consumers' allergies to help deal with consumer product or
  treatment queries.
  

How
do we protect children’s privacy?

We
understand the importance of taking extra
precautions to
protect the privacy and safety of children using the Dermalogica Group products
and services.

Most of
the Dermalogica Group’s websites are designed and intended for use by adults. Where one of our websites is intended for use by
a younger audience, we will obtain consent from the person with parental responsibility before we collect personal data where it is
required by applicable laws and regulations (the age at which consent is
necessary varies from Country to Country).

If you
are a child under the age where parental consent is required in your Country,
you should review the terms of this Privacy Notice with your parent or guardian to
make sure you understand and accept them. If we discover that we have collected
personal data from a child without consent from a parent or guardian where such
consent should have been obtained, we will delete that
personal data as soon as practical. Access to certain parts of the Dermalogica
Group’s websites and/or eligibility to receive prizes, samples or other rewards
are generally limited to users over a certain age.

We
sometimes use your personal data to carry out age verification checks and enforce any such age restrictions.

What
purpose do we use your data for?

We collect, process and disclose your personal data only for specific
and limited purposes. For example, to process your payments, to
assess and handle any complaints, to develop and improve our products, services, communication methods and the
functionality of our websites, to provide personalised products,
communications and targeted advertising as well as product recommendations to
you.

We also
create profiles by analysing the information about your online surfing,
searching and buying behaviour and your interactions with our brand
communications by building segments (creating groups that have certain common
characteristics) and by placing your personal data in one or more segments.

Additionally,
the Dermalogica Group processes your personal data also using automated means. An automated decision is a decision which is made solely by automatic
means, where no humans are involved in the decision-making process
related to your personal data.

Read more…

We collect, process and disclose your personal data for the following purposes:

• 
  
• To process your payments, if
  you purchase our products, to provide you with your order status, deal with your enquiries and requests, and
  assess and handle any complaints;
  
• To process and answer
  your inquiries or to contact you to answer your
  questions and/or requests;
  
• To develop and improve our products, services, communication
  methods and the functionality of our websites;
  
• For the purposes of competitions or promotions that you have entered;
  
• To communicate information to you and to manage your registration and/or subscription to our newsletter or other
  communications;
  
• To manage our everyday business needs regarding your participation in our
  contests, sweepstakes or promotional activities or request;
  
• To authenticate the identity of individuals contacting us by
  telephone, electronic means or otherwise;
  
• For internal training and quality assurance purposes;
  
• To understand and assess
  the interests, wants, and changing needs of consumers, to improve our website,
  our current products and services, and/or developing new products and
  services; and
  
• To provide personalised products, communications and targeted
  advertising as well as product recommendations to you.
  

When we
collect and use your personal data for purposes mentioned above or for other
purposes, we will inform you before or at the time
of collection.

Where
appropriate, we will ask for your consent to process the personal data. Where
you have given consent for processing activities, you have the right to withdraw your consent at any time.

In some
cases, we rely on legitimate interest for processing your
personal data. A legitimate interest could exist for example, when you sign up
for a loyalty scheme with one of our brands and we use the personal data
collected to conduct data analytics to improve our products or services. This
ground will only be used where it is necessary to achieve a legitimate
interest, for example to assist in the performance of a contract, or to optimise
a service, and does not outweigh your rights as an individual. This legal basis
will only be relied upon where there is no less intrusive way to process your
personal data. We can assure you that if legitimate interest is used as a
ground for processing your personal data, we will keep a record of this and you
have the right to ask for this information.

Profiling

The
Dermalogica Group uses your personal data to build profiles. We
create profiles by analysing the information about your online surfing, searching
and buying behaviour and your interactions with our brand communications by
building segments (creating groups that have certain common characteristics)
and by placing your personal data in one or more segments. These segments are
used by the Dermalogica Group to personalise the website and our
communications to you (such as showing relevant content to you when you visit
our site or in a newsletter to you), and to display relevant offers and
advertisements from the Dermalogica Group brand on the Dermalogica Group site,
and via third-party websites. The segments can also be used for third-party
campaigns on the Dermalogica Group site. The Dermalogica Group profiles your
data where you have provided consent for us to do so; for
example, accepting the setting of cookies on your browser online or signing up
for email newsletters from one of our brands.

You
can withdraw your consent to prevent your personal
data being used this way at any time by changing your browser settings, see
section of our Cookie Notice or unsubscribing to
the use of your email address if you have logged into one of our websites or
signed up to any marketing newsletters.

By way of
example –

• 
  
• the Dermalogica Group
  collects data, with your consent, from:
  
  • 
    
  • Our websites about what you
    view and the way
    you interact with
    our content;
    
  • Our digital display advertising that we serve to you on social
    platforms and other publisher’s websites; and
    
  • Forms you fill in online and send to us about what
    your interests are.
    
  
  
• We also track the products you buy when you click on one of our display
  adverts and go on to purchase something from a selection of our retail
  partners.
  
• If you have asked to
  receive emails or SMS communications from us, we track whether you open, read
  or click on the content to see what you are interested in so that we can
  give you more content that we think you are more likely to enjoy.
  
• We use this data to profile
  your likes and dislikes.
  For instance, we may tailor our web content when you visit towards things
  we think you’ll be most interested in for example for your skin fitness
  plan/ skin analysis.
  
• Based on this profile
  information, we may also give you advertising that we think you will like and want to
  see as you view content from us or from our network of publishers that we
  advertise with. Sometimes, with your consent, we may use your
  current location to serve advertising to you that is to
  do with promotions or events that are happening nearby that we think you
  might be interested in.
  
• We may also use information
  you have provided to selected
  third-parties and consented[RP1]  to be shared, like your age, gender, life stage, lifestyle
  and wider interests to identify people who we think will have similar
  interests to you and who we believe will be interested in similar
  advertising.
  

Automated
decision-making

In some
instances, the Dermalogica Group processes your personal data using automated means. An automated decision is a decision which is made solely by automatic
means, where no humans are involved in the decision-making process
related to your personal data.

We will
not make decisions based solely on automated decision making that have
significant impact on you. If we do so we notify you and provide you with clear information about our decision to rely on automated processing to make our
decision and our lawful basis for doing so. For example, the Dermalogica Group
processes your personal data using automated means only if it is necessary for the
entering into or the performance of a contract with you, or when you have
given your explicit consent.

You have
the right not to be subject to a decision which is based solely on
automated processing and which produces legal or other significant effects on
you. In particular, you have the right:

• 
  
• to obtain human intervention;
  
• to express your point of view;
  
• to obtain an explanation of the decision reached after an assessment; and
  
• to challenge such
  a decision
  

Who
will it be shared with?

As a
global business, the Dermalogica Group shares your personal data internally and
with selected third-parties. For example, we share your
personal data with third-party service providers, other third-parties, as well as in case of business
transfers or legal disclosure.

Read
more…

As a
global business, the Dermalogica Group shares your personal data internally and
with selected third-parties in the following
circumstances:

• 
  
• Third-party service providers. In order to carry out your requests, respond
  to your inquiries, fulfil your orders, honour coupons, provide you with
  samples, enable you to participate in sweepstakes or make various other
  features, services and materials available to you through our websites we
  share your personal data with third-party
  service providers that perform functions on our behalf, such as companies that:
  host or operate the Dermalogica Group’s websites, process payments,
  analyse data, provide customer service, postal or delivery services, and
  sponsors or other third-parties that participate in or administer our
  promotions. They have access to personal data needed to perform their
  functions but may not use it for other purposes. Further, they must
  process this personal data in accordance with this Privacy Notice and as
  permitted by applicable data protection laws and regulations.
  
• Other third-parties. Your personal data will also be used by us
  or shared with our sponsors, advertisers, advertising networks,
  advertising servers, social media networks, and analytics companies or
  other third-parties in connection with marketing, promotional, data enrichment (to find out more
  about our privacy key terms follow
  the link and
  other offers, as well as product information.
  

Our[RP2]  third parties: Shopify, Klaviyo,
Klarna, Rakuten, Refersion, Recharge, YotPo, RichReturns, StoreMapper, Bundler,
Bulk account, Zendesk, Easy gift

• 
  
• Business transfers. Your personal data will be used by us or
  shared with the joint data controllers for internal reasons, primarily for
  business and operational purposes. As we continue to develop our business,
  we may sell or purchase assets, subsidiaries or business units. In such
  transactions, your personal data generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice
  (unless, of course, you consent otherwise). If another entity acquires us,
  our businesses or substantially all or part of our assets, or assets
  related to the Dermalogica Group’s website, your personal data will be
  disclosed to such entity as part of the due diligence process and will be transferred to such entity
  as one of the transferred assets. Also, if any bankruptcy or
  reorganization proceeding is brought by or against us, all such personal
  data will be considered an asset of ours and as such it is possible they
  will be sold or transferred to third-parties.
  
• Legal disclosure. We may transfer and disclose your personal
  data to third-parties:
  
  • 
    
  • To comply with a legal obligation;
    
  • When we believe in good faith that an applicable law requires it;
    
  • At the request of
    governmental authorities conducting an investigation;
    
  • To verify or enforce our “Terms of Use” or other applicable policies;
    
  • To detect and protect
    against fraud, or any technical or security vulnerabilities;
    
  • To respond to an emergency; or otherwise
    
  • To protect the rights, property, safety, or security of third-parties,
    visitors to the Dermalogica Group’s website, the Dermalogica Group or the
    public.
    
  •  
    
  
  

International
data transfers

The
Dermalogica Group shares personal data internally or with third-parties for
purposes described in this Privacy Notice.

The
Dermalogica Group will only send personal data collected within the European Economic Area (EEA) to foreign countries in circumstances such
as:

• 
  
• To follow your instructions;
  
• To transfer it within the
  Dermalogica Group;
  
• To comply with a legal duty; or
  
• To work with our agents and
  advisers who we use to help run our
  business and services.
  

If we do
transfer personal data to outside of the EEA, the Dermalogica Group will make
sure that it is protected in the same way as if it were being used in
the EEA. We’ll use one of the following safeguards:

• 
  
• Transfer to a non-EEA
  Country whose privacy legislation ensures an adequate level of protection of personal data to the EEA one;
  
• Put in place a contract with
  the foreign third-party that means they must protect personal data to the
  same standards as the EEA; or
  
• Transfer[RP3]  personal data to
  organisations that are part of specific agreements on cross-border data
  transfers with the European Union (e.g. using Standard Contract
  Clauses or Binding Corporate Rules ).
  

How
do we protect your personal data?

The
Dermalogica Group takes the security of your personal data very
seriously. We take every effort to protect your personal data from misuse,
interference, loss, unauthorised access, modification or disclosure.

Read
more…

The
Dermalogica Group takes the security of your personal data very
seriously. We take every effort to protect your personal data from
misuse, interference, loss, unauthorised access, modification or disclosure.

Our measures
include implementing appropriate access
controls,
investing in the latest Information
Security Capabilities to
protect the IT environments we leverage, and ensuring we encrypt, (and
may in the future pseudonymise and anonymise)
personal data wherever possible.

Access to
your personal data is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual
confidentiality obligations when processed by third-parties.

How
long do we keep your personal data for?

We will
keep your personal data for as long as
we need it
for the purpose it is being processed for.

Read
more...

We will
keep your personal data for as long as we
need it
for the purpose it is being processed for. For example, where
you make a purchase online with us, we will keep the data related to your
purchase, so we can perform the specific contract you have entered and after
that, we will keep the personal data for a period which enables us to handle or
respond to any complaints, queries or concerns relating to the purchase.

Your data
may also be retained so that we can continue to improve your experience with us and to ensure that you receive any
loyalty rewards which are due to you.

We retain
the identifiable data we collect directly for targeting purposes for as little time as possible, after which we employ measures to permanently delete it.

We will
actively review the personal data we hold and delete it securely, or in some cases anonymise it, when there is no longer
a legal, business or consumer need for it to be retained.

What
are your rights?

Your
rights in relation to your personal data how it is processed. You can exercise
these rights at any point. We have provided an overview of these rights below
together with what this entails for you. You can exercise your rights by
sending an email to [email protected]

Read
more...

Where we
process your personal data, you have a number of rights over how the data is
processed and can exercise these rights at any point. We have provided an
overview of these rights below together with what this entails for you. You can
exercise your rights by sending an email, to [email protected]

The right to be informed. You have the right to be
provided with clear, transparent and easily understandable information about
how we use your personal data and your rights. Therefore, we’re providing you
with the information in this Notice.

• 
  
• The right to access and rectification. You have the right to
  access, correct or update your personal data at any time. We understand
  the importance of this and should you want to exercise your rights, please
  contact us.
  
• The right to data portability. The personal data you have provided us with is
  portable. This means it can be moved, copied or transmitted electronically
  under certain circumstances.
  
• The right to be forgotten. Under certain circumstances, you have right
  to request that we delete your data. If you wish to delete the personal data,
  we hold about you, please let us know and we will take reasonable steps to
  respond to your request in accordance with legal requirements. If the
  personal data we collect is no longer needed for any purposes and we are
  not required by law to retain it, we will do what we can to delete,
  destroy or permanently de-identify it.
  
• The right to restrict processing. Under certain circumstances, you have the
  right to restrict the processing of your personal data.
  
• The right to object. Under certain circumstances, you have the
  right to object to certain types of processing, including processing for
  direct marketing (i.e., receiving emails from us notifying you or being
  contacted with varying potential opportunities).
  
• The right to lodge a complaint with a Supervisory Authority. You have the right to
  lodge a complaint directly with any local Supervisory Authority about how
  we process your personal data.
  
• The right to withdraw consent. If you have given your consent to anything
  we do with your personal data (i.e., we rely on consent as a legal basis
  for processing your personal data), you have the right to withdraw your
  consent at any time (although if you do so, it does not mean that anything
  we have done with your personal data with your consent up to that point is
  unlawful). You can withdraw your consent to the processing of your
  personal data at any time by contacting us with the details provided
  below.
  
• Rights related to automated decision-making. You have the right not to
  be subject to a decision which is based solely on automated processing and
  which produces legal or other significant effects on you. In particular,
  you have the right:
  
  • 
    
  • to obtain human intervention;
    
  • to express your point of view;
    
  • to obtain an explanation of the decision reached after an assessment; and
    
  • to challenge such a decision.
    
  
  

Further
information and advice about your rights can be obtained from the data
protection Regulator in your Country.

How
do you contact the Dermalogica Group?

The
general point of contact for you for any data privacy queries you may have
is [email protected]

If you
have any questions or concerns about the Dermalogica
Group’s Privacy Notice or data processing or if you would like to make a complaint about
a possible breach of local privacy laws, please do so by sending an email to [email protected]

When a
privacy question or access request is received, we have a dedicated team which
triages the contacts and seeks to address the specific concern or query which
you are seeking to raise. Where your issue may be more substantive in nature,
more information may be sought from you. All such substantive contacts receive
a response. If you are unsatisfied with the reply received, you may refer your
complaint to the relevant Supervisory Authority in your Country. If you ask us,
we will endeavour to provide you with information about relevant complaint
avenues which may be applicable to your circumstances.

How
do we keep this notice up to date?

We
will update this Privacy Notice when necessary to reflect
customer feedback and changes in our products and services.

Read
more...

We
will update this Privacy Notice when necessary to reflect
customer feedback and changes in our products and services. When we post
changes to this statement, we will revise the "last updated" date at the top of this Notice. If the
changes are significant, we will provide a more prominent notice (including,
for certain services, email notification of Privacy Notice changes). We will
also keep prior versions of this Privacy Notice in an archive for your review.

We will not reduce your rights under this Privacy Notice without your
consent.

Additional
Privacy Terms or Notices

In
addition to this Privacy Notice, there may be specific campaigns or promotions
which will be governed by additional
privacy terms or notices. We
encourage you to read these additional terms or notices before participating in
any such campaigns or promotions as you will be required to comply with them if
you participate. Any additional privacy terms or notices will be made
prominently available to you.

Version: 30th
September 2020